Role: Product / UX / UI Designer

Context: SaaS – Data Management

Duration: 2015-2016

My contribution

As Lead Designer for a SaaS based company, I owned the user experience for one of their leading products, iManage Work. Our team consisted of a PO, PM, Devs and QA’s. We worked together with-in a design thinking process to help identify and fix customer pain points. We measured and tested our findings to understand which ideas were likely to be successful with our users.

Research
40%
Interaction design
80%
Visual design
100%
Team communication
50%

Tools used

01

Going Mobile...

The most important thing to keep in mind when designing a mobile app is to make sure it is both useful and intuitive. If the app is not useful, it has no practical value for the user and no one has any reason to use it. If the app is useful but requires a lot of time and effort, people won’t bother learning how to use it.

Principles I used to guide my mobile design decisions:

  • Critical functions and content
  • Usefulness
  • Simplicity
  • Discoverability
  • Learnability
  • Predictability
  • Usability
  • Constraints
  • Opportunities
  • Performance
Flow - Docs - 1
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Doc Preview - Mobile 003
01 - Matter Timeline - Mobile - Activities
03 - Matter Timeline - Mobile - Activities
05 - Matter Timeline - Mobile - Activities Copy 9

Experience before redesign

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02

Improving Search...

Search is a conversation between the user and the application, the user expresses their information need, and the app expresses its response as a set of results. Users expect smooth experiences when searching and they typically make quick judgments about an app’s value based on the quality of one or two sets of search results. 

Search

Project Brief​

Enhance current search mechanism and provide a means for both forms of search habits.

Challenge

Existing search was slow, confusing, and returned to many meaningless results. Provide solution for users that A. browses to locate data. and B. inputs a query and lets the system find the data.

Solution

Allow users to help the system locate the data by providing facets with-in the search to improve search results and to reduce the number of queries returned.

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Lets collaborate and build something great!